Deb Mcmahon

CEO/Senior Instructor, Crisis Systems Management, LLC

De-escalation for Faith-based Organizations (Train-the-Trainer)

  • Breakout Session
  • The Journey Church Sanctuary
  • July 26 2023 8:00 AM - 5:00 PM

The De-escalation for Faith-based Organizations (FBO) Course is a practical course instruction intended for security directors, staff, and volunteers operating in faith-based schools, churches and worship events.

This course not only prepares students to recognize factors for influencing and managing difficult or verbally abusive, resistant, or non-compliant subjects, but also to present training in school and church environments.

Students will learn how over-reaction or under-reaction can adversely impact the outcome of an incident by causing an incident to escalate, re-escalate, or by creating circumstances in which result in an unintended outcome.

By understanding the impact of words, students will recognize and learn how to manage their own personal verbal triggers.

An in-depth discussion of the role of vigilance, hyper-vigilance, crisis rehearsal, threat assessment and personal readiness will prepare students to adopt a mindset conducive to effective, safe, and legally defendable actions. Tools for vulnerability and threat assessments will be discussed and provided to students as part of their take-home materials.

One of the most relevant aspects of de-escalation is assessing and managing scene dynamics. Students will learn practical and effective steps to reduce the negative energy or circumstances which often set the stage for an escalation of emotions and violent behavior.

Step-by-step tips for managing verbal abuse and resistance will aid students in a more thoughtful and productive approach for de-escalation and lastly, students will learn how to manage verbal non-compliance.

Students will also learn how to present classroom training to school and church staff and volunteers and will receive digital versions of training materials including lesson plans and PowerPoint® presentations. The train-the-trainer portion of this course will highlight the importance of delivering a standardized curriculum, setting a professional tone for high-liability training and maintaining a disciplined classroom environment.

To close out the training event, students will participate in individual and group activities and role-playing vignettes wherein they will have opportunities to practice the skills covered in the lecture/discussion portion of the training. A packet of role-playing vignettes will be provided to students.

Course size is limited to 40 persons.

Each student will be provided: Classroom handouts/note-taking guides, pens, vulnerability/threat assessments, vignette role player packets and thumb drives with course materials.